Healthcare Staffing Solutions for Ontario Facilities
Shield Family Care Services provides qualified, screened healthcare and support professionals to hospitals, long-term care homes, group homes, and community organizations across Ontario — reliably and responsively.
Reliable Staffing When and Where You Need It
Staffing shortages in Ontario's healthcare sector are a persistent reality — driven by ongoing recruitment challenges, unexpected absences, and growing demand for care services. Shield Family Care Services exists to help facilities bridge those gaps with qualified, compliant professionals who can step in quickly and perform effectively from day one.
Whether you need a single PSW for an emergency shift, a team of DSWs for an ongoing program, or clinical nurses for supplemental coverage, SFCS has the network and the process to match your needs efficiently. Every professional we place has been personally vetted, credential-verified, and background-checked before they enter our network.
We serve healthcare organizations of all types and sizes across Ontario — and we understand that different settings have very different requirements. Our approach is consultative: we take time to understand your facility, your resident or client population, and the specific qualities you need in a professional.
Healthcare & Support Roles Available
Our professional network spans a broad range of regulated and non-regulated healthcare and support roles.
Personal Support Worker (PSW)
Providing personal care, mobility assistance, and daily living support to residents and clients in LTC, home, and community settings.
Registered Practical Nurse (RPN)
Administering medications, conducting assessments, and providing regulated nursing care under the direction of an RN or physician.
RN / Supervisor / Coordinator
Full-scope nursing professionals for clinical settings requiring comprehensive assessments, care planning, and complex interventions.
Developmental Support Worker (DSW)
Supporting individuals with developmental disabilities with daily living, skill development, and community participation goals.
Behaviour Technician
Implementing behaviour support plans under the supervision of a Board-Certified Behaviour Analyst (BCBA) or designated supervisor.
Community Support Worker
Assisting individuals in home and community settings with a wide range of personal, social, and practical support needs.
Therapist / Behaviour Therapist
Delivering therapeutic interventions and behaviour support under approved frameworks for individuals in clinical or community settings.
Healthcare Environments We Staff
Hospitals & Health Centres
Supplemental and emergency clinical staffing for acute, sub-acute, and community health environments.
Long-Term Care Homes
Ongoing and shift-based staffing for PSWs, RPNs, and support staff to maintain consistent, regulated resident care.
Group Homes & Residences
Qualified DSWs, support workers, and supervisors for group homes and supported independent living programs across Ontario.
Community Care Organizations
Staffing support for non-profit and government-funded community care programs providing essential services to Ontario residents.
Schools & Day Programs
Educational support workers, behaviour technicians, and instructional assistants for school boards and day program settings.
Retirement Homes
Personal support and recreation staff for retirement communities seeking compassionate, skilled professionals for their residents.
Our Screening & Verification Process
Every professional in the SFCS network has passed our rigorous multi-step screening process before they are eligible for placement.
Application & Initial Review
All applicants complete a detailed application including work history, credentials, certifications, and references. Our team reviews each application to assess basic eligibility before proceeding.
Credential & Registration Verification
We verify all professional credentials, licences, and registrations directly with issuing bodies — including CNO registration for nurses and any other regulated designations.
Criminal Background Check (Including Vulnerable Sector)
All professionals undergo a criminal background check, including a vulnerable sector screen, which is required for anyone working with vulnerable populations in Ontario.
Reference Checks
We contact professional references — typically prior supervisors or employers — to verify employment history and assess suitability for the types of placements we facilitate.
Personal Interview
Every applicant who passes the above steps is interviewed by a member of our team. We assess communication skills, professional judgement, attitude, and alignment with our values.
Ongoing Monitoring
We conduct periodic reviews of professionals in our network, track credential renewal dates, and respond promptly to any concerns raised by facilities or clients following placement.
Why Facilities Choose SFCS for Staffing
Fast Turnaround
We maintain a ready pool of qualified professionals. For urgent needs, we work to fill requests as quickly as possible — often within hours.
Full Compliance
All placements meet Ontario's healthcare regulatory requirements. We track credential expiry dates and keep files current so you don't have to worry.
Right-Fit Matching
We consider your environment, population, and culture when selecting professionals — not just credentials. The result is better retention and more effective care.
Dedicated Account Support
You'll have a dedicated SFCS contact who knows your facility and can respond quickly to staffing requests, questions, or concerns.
Flexible Arrangements
Single shifts, short-term contracts, long-term placements, or permanent hires — we work around your needs, not the other way around.
Ontario-Wide Network
Our professional network spans communities across Ontario — from urban centres to smaller municipalities often underserved by larger agencies.