Do Work That Matters — Join the SFCS Team
At Shield Family Care Services, we believe that the right support worker can change someone's life. If you are a PSW, DSW, RPN, RN, behaviour technician, or community support worker who is looking for meaningful work with flexible scheduling and genuine career development, we want to hear from you.
Apply to SFCS
Complete the application form to begin the process. We review all applications and respond to every applicant who meets our baseline qualifications within 5 business days.
Applicant Privacy. Information you provide in this application is collected solely for recruitment purposes and handled in accordance with our Recruitment Privacy Notice and PIPEDA. We will not share your information with third parties without your consent.
Why Work With Shield Family Care Services?
We are more than a staffing agency — we are a team of professionals who genuinely care about the people we support and the colleagues who do that work. Here is what makes SFCS different.
Flexible Scheduling
Choose shifts that fit your life — days, evenings, overnights, weekends, or a mix. We work around your availability, not the other way around.
Competitive Compensation
We offer pay rates that reflect your experience, certifications, and the complexity of the work — with regular reviews as you develop your skills.
Ongoing Training
Access funded training in behaviour support, medication administration, NVCI, and more. We invest in your professional development because better-trained workers deliver better care.
Supportive Team Culture
Our coordinators are experienced in health and social services. They are available to support you on the job — not just to dispatch shifts and process paperwork.
Diverse Placement Opportunities
Work in home settings, group homes, schools, LTC, community organizations, or hospitals — giving you a broad range of experience across the Ontario healthcare system.
Meaningful Impact
Every shift you work makes a real difference in someone's life. Our clients and their families notice — and so do we. Recognition and appreciation are part of our culture.
Roles We Are Actively Hiring For
We have ongoing recruitment for the following roles across Ontario. If you do not see your exact title, apply anyway — we are always looking for great people.
Personal Support Worker (PSW)
Provide personal care, daily living assistance, and companionship in home and community settings.
- PSW Certificate required
- First Aid/CPR an asset
- VSC required
Developmental Services Worker (DSW)
Support individuals with intellectual disabilities in achieving independence and community participation.
- DSW Diploma required
- NVCI / CPI an asset
- VSC required
Registered Practical Nurse (RPN)
Provide nursing care in home, LTC, and community settings under our healthcare staffing program.
- Active CNO registration required
- LTC or community experience
- VSC required
Behaviour Technician / BST
Implement behaviour support plans under the direction of a BCBA or senior behaviour consultant.
- RBT or ABAT certification preferred
- Experience with ABA or PBS
- VSC required
Community Support Worker
Assist individuals with community access, skill development, social participation, and daily living.
- Relevant diploma or equivalent experience
- Clean driving record an asset
- VSC required
Overnight / Live-In Support Worker
Provide overnight or live-in support for individuals requiring 24-hour or extended care.
- PSW or DSW background
- Experience in residential settings
- VSC required
Qualifications and Attributes
Beyond formal credentials, we look for people who bring genuine compassion and professionalism to every shift. The qualifications listed below apply broadly — specific roles have additional requirements outlined in the application.
Required for All Roles
- Valid Vulnerable Sector Check (VSC) — within 6 months
- Eligibility to work in Canada
- Current First Aid/CPR (or willingness to obtain)
- Minimum two professional references
- Proof of relevant education or certification
We Value These Attributes
- Empathy, patience, and genuine respect for the individuals you support
- Reliability — consistent attendance is essential to those who depend on you
- Clear verbal and written communication skills
- A team-oriented mindset — you work independently but are never alone
VSC Assistance Available
Not sure how to obtain your Vulnerable Sector Check? Our recruitment team can guide you through the process and provide a letter of intent if required by your local police service.
Our Hiring Process
We have designed a hiring process that is thorough but respectful of your time. Here is what to expect from application to first shift.
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Submit Your Application
Complete the application form below, uploading your resume and optional cover letter. Tell us a bit about yourself and the role you are interested in.
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Initial Screening Call
A member of our recruitment team will contact you within 2–3 business days for a brief phone screen to confirm your qualifications and discuss your availability and interests.
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Interview and Document Verification
Candidates who pass the screening will be invited for a formal interview (in-person or video call). You will also be asked to provide credential documents, VSC, and references at this stage.
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Onboarding and Orientation
Successful candidates complete a paid orientation covering SFCS policies, documentation requirements, PHIPA obligations, emergency protocols, and role-specific training modules.
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First Placement
Your coordinator will match you with an appropriate first placement based on your skills, experience, and location preferences. We check in after your first shift to ensure you feel confident and supported.
Your Career at SFCS
We are committed to helping our team members grow personally and professionally. Here is what we invest in for every member of the SFCS team.
Funded Professional Development
We fund access to relevant training for active team members, including NVCI/CPI, medication administration, behavioural intervention techniques, and more — at no cost to you.
Regular Performance Reviews
We conduct structured check-ins and performance conversations — not to evaluate you negatively, but to recognize your strengths and identify opportunities to advance your career.
Reference Letters and Records
We maintain complete records of your placements and training. When you need a reference letter or employment verification, we provide it promptly and professionally.
On-Call Coordinator Support
You are never alone on the job. Our coordinators are available during business hours and provide on-call support for urgent situations — shift emergencies, client safety concerns, documentation questions.
Appreciation and Recognition
We celebrate milestones, recognize exceptional work, and create an environment where you feel valued — not just as a resource, but as a professional and a person.
Consistent Hours Available
Whether you want a few shifts per week or a full-time schedule, we have ongoing placements that can provide consistent, reliable hours to suit your goals.
Applicant FAQs
You do not need a VSC to apply, but you will need to provide one before your first placement. VSCs must be obtained from your local police service and must be dated within the last 6 months. If you are unsure how to obtain one, our recruitment team can guide you and provide a letter of intent to your local police service on request.
Yes. We welcome applications from recent PSW, DSW, and nursing graduates, as well as students completing practicum placements. New graduates are matched with less complex placements initially and receive additional coordinator support as they build experience. We believe in growing our own team members from the ground up.
Absolutely. We offer casual, part-time, and full-time arrangements depending on your preferences and availability. Many of our team members work for SFCS alongside other employment or studies. We do ask that you maintain a minimum availability commitment so we can match you with appropriate placements and clients can rely on consistent care.
Your application information is used only for recruitment and staffing purposes. We retain applications for up to 24 months to consider you for future openings. We do not share your personal information with third parties without your explicit consent. You have the right to request access to, correction of, or deletion of your personal information at any time by contacting careers@shieldfamilycareservices.com. See our Recruitment Privacy Notice for full details.
More questions? Visit the full FAQ page or email us at careers@shieldfamilycareservices.com.