Healthcare Staffing & Support Services in Ontario
From clinical staffing for facilities to compassionate in-home support for individuals and families — SFCS delivers a comprehensive range of services designed around the people we serve.
Comprehensive Care & Staffing Solutions
Shield Family Care Services provides a broad spectrum of healthcare staffing and community support services across Ontario. We work with healthcare facilities that need qualified professionals quickly, and with families who need trusted, compassionate support for their loved ones at home and in the community. All our services are delivered by screened, credentialed professionals committed to excellence.
Our Services
Healthcare Staffing
We provide qualified healthcare professionals — including PSWs, RPNs, DSWs, and Behaviour Technicians — to hospitals, long-term care homes, group homes, community care organizations, and school-based programs across Ontario. Whether you need to fill a single shift urgently or establish an ongoing staffing relationship, SFCS delivers reliable, screened professionals matched to your specific environment.
- Personal Support Workers (PSWs)
- Registered Practical Nurses (RPNs)
- Developmental Support Workers (DSWs)
- Behaviour Technicians & Therapists
Developmental Disability Support
Person-centred support services for individuals with developmental disabilities, delivered with dignity, respect, and a genuine commitment to inclusion and independence. Our qualified DSWs and support workers help individuals with daily living, community participation, skill development, and personal goals — at home, in the community, or within residential settings.
- Community participation and social inclusion
- Daily living skills and personal care
- Supported living and group home staffing
- Goal-oriented individualized support plans
- Family education and collaboration
Behaviour Support
Specialized behaviour support services for individuals with complex behavioural needs, delivered by trained Behaviour Technicians and Therapists. Our professionals work within established behaviour support plans, collaborating with care teams to implement evidence-based strategies, reduce challenging behaviours, and build positive skills in a respectful, proactive manner.
- Implementation of behaviour support plans
- Applied Behaviour Analysis (ABA) principles
- Proactive and reactive strategies
- Collaboration with care teams and families
- Progress monitoring and documentation
Respite Care
Planned or emergency respite care services for families of individuals with disabilities or complex care needs. Respite care provides primary caregivers with a necessary break — ensuring their loved one receives safe, compassionate care while the caregiver rests, attends to other responsibilities, or simply recharges. Available in-home or in community settings.
- In-home respite for individuals of all ages
- Community-based respite programs
- Planned scheduled respite
- Emergency and short-notice respite
- Caregiver coordination and communication
Home & Community Support
Flexible in-home and community-based support services to help individuals maintain independence, engage with their community, and live fulfilling, connected lives. Our community support workers assist with a wide range of activities — from household tasks and personal care to social outings, appointments, and skill-building — tailored to each individual's goals and preferences.
- Personal care assistance
- Meal preparation and nutrition support
- Household tasks and light housekeeping
- Transportation and accompaniment
- Medical appointment support
- Medication reminders
- Community access and social participation
- Skill development programs
- Family respite integration
Who We Serve
SFCS serves a diverse range of clients across Ontario's healthcare and community support ecosystem.
Hospitals & Health Centres
Acute care hospitals, community health centres, and rehabilitation facilities requiring supplemental clinical staffing and patient support roles.
Long-Term Care Homes
LTC homes seeking reliable, regulated healthcare professionals and personal support workers to maintain consistent, quality resident care.
Group Homes & Residences
Group homes, supported living settings, and residential programs for individuals with developmental disabilities or complex care needs.
Community Care Organizations
Non-profit and community organizations providing day programs, community support, or case management services across Ontario.
Schools & Day Programs
Educational settings, life skills programs, and day programs for individuals with disabilities requiring qualified educational and support staff.
Individuals & Families
Families seeking in-home support workers, respite care, or community support for a loved one with a disability or complex care needs.
From Request to Placement
Our process is designed to be straightforward, transparent, and focused on getting you the right support as efficiently as possible.
Submit Your Request
Contact us by phone, email, or through our online form. Tell us what you need — whether that's a specific role, type of support, timeline, or anything else relevant to your situation.
Needs Assessment
A dedicated SFCS coordinator will connect with you to conduct a thorough needs assessment. We ask questions to ensure we fully understand your environment, the population you serve, and your specific requirements.
Professional Matching
We search our network of screened, credentialed professionals and identify candidates best suited to your needs — not just on paper, but in terms of experience, communication style, and values alignment.
Review & Approval
We present the proposed match(es) and give you the opportunity to ask questions, review credentials, and confirm you're comfortable before the placement begins.
Placement & Ongoing Support
Once confirmed, the professional begins the placement with full SFCS backing. We check in regularly to ensure the placement is working well for everyone and address any issues promptly.