About Us

About us

Welcome to Shield Family Care Services, where we’re more than just a staffing company—we’re a caring company.

Our goal is to make a positive impact in communities across Ontario by providing compassionate and skilled healthcare services. Whether in hospitals, nursing homes, group homes, or at home, our dedicated team ensures that every individual receives respectful, dignified, and high-quality care.

Our services encompass a wide range, from developmental disability support and home care to respite and hospital support. Each member of our team undergoes a rigorous selection process to ensure that they uphold our values of compassion, excellence, and respect.

We are dedicated to building lasting relationships and not just meeting staffing needs. At Shield Family Care Services, we are committed to making a meaningful impact, one life at a time. When you choose us, you are choosing a partner who cares as much about your well-being as you do.

Our Mission

Our Vision

Our Core Values

Mission
Our mission is to be a trusted partner in health and wellness, delivering services beyond expectations. We understand that every client has unique needs, so we offer personalized care plans designed to provide comfort, support, and dignity. Our team is not just highly skilled but also deeply compassionate, ensuring that every interaction reflects our commitment to quality and care.

Vision
We envision a future where every individual, regardless of their circumstances, has access to the care and support they need to thrive. By integrating advanced healthcare practices with a heartfelt approach, we aim to set a new standard in the industry, fostering well-being and independence for those we serve.

Our Values guide our current and future endeavors and lead our vision forward:
• Compassion – Patient care comes first. Staff listen, show empathy, and create connection with patients to better support and comfort them.
• Excellence – we are committed to being outstanding and the best in our work
• Respect – We hold the belief that every individual is significant and demonstrate respect for their experiences, emotions, and desires.
• Integrity – we do things the right way and are honest with strong moral principles
• Innovation – We believe effective technology matches specialists with clients. Simplifying scheduling, communication, training, and more can enhance engagement.

Our Uniqueness

Why Choose Us

When you choose Shield Family Care Services, you’re choosing a partner who prioritizes your needs, respects your individuality, and is committed to providing exceptional care. We go beyond simply meeting needs—we aim to enrich lives, build strong relationships, and create lasting positive change in our communities.

At Shield Family Care Services, we don’t just provide care; we provide peace of mind, knowing that you or your loved ones are in capable, compassionate hands.